Do you believe in giving your clients the best experience possible? Is your law office having trouble staying on top of client relations? Do you need an efficiency boost? It’s time to step up your technology game and automate your client communications!

The reality is your clients expect the same level of customer service from you as they do from Amazon or Starbucks… and many lawyers can’t match that. That’s why we invited Attorney Michael McCready to the show. Michael knows the key to improving client experience… communication! And how do you improve your client communication? Technology!

On this episode of the Cut to the Chase: Podcast, Gregg Goldfarb interviews Michael McCready, Managing Partner at McCready Law. During his 30+ years as a lawyer in personal injury and workers’ compensation, Michael discovered the powerful benefits of integrating automation software into his law practice. Since then, he’s boosted his law firm’s efficiency and greatly improved his client satisfaction.

If you want to take the bull by the horns, like Michael did, and find out why you should be implementing automation in your law firm, tune in!

Join Gregg and Michael on Cut to the Chase as they discuss how to:

– Use technology to improve client relations and market your law firm.

– Start implementing automation software in your office.

– Choose which case management software is best for your law firm.

– Get employee buy-in for new case management software/systems.

– Efficiently educate and communicate to clients throughout the case.

– Understand all the different ways you can use automation in your law office.

The resources mentioned in this episode are:

– Case Management Systems: SmartAdvocate (plaintiffs/personal injury), Filevine, Clio, Smokeball, Law Ruler

– Visit Michael’s website:

– Connect with Michael McCready on LinkedIn:

– Follow McCready Law on Instagram, Facebook, TikTok, and YouTube.

To learn more about mass tort law cases and lawyer best practices, subscribe to the Cut to the Chase: Podcast with Gregg Goldfarb.

Are you suffering from a serious injury due to no fault of your own? Did your household product, medicine, or medical device cause serious health damage? Are you overwhelmed by the pain, emotional stress, and financial pressure that has been forced on you and your family? Don’t wait or hope for justice — let Gregg Goldfarb help you demand it from the people responsible.